habikiwinPrivacy Policy

This page describes what we collect when you use habikiwin and how we keep that data protected. When you open an account on habikiwin, log in from your phone, or make a deposit via DANA, e-wallet, mobile banking, local payment, or online payment, we gather information needed to verify your identity, process your transactions, and detect fraud. We treat your privacy with care and follow strict encryption standards across all habikiwin devices and systems.

We at habikiwin do not sell your personal information to advertisers or data brokers. Your data is used only for account management, payment processing, regulatory compliance, and service improvement. This policy outlines what we collect, who has access to it, how long we keep it, and your rights to review or delete your information.

Read below to understand how habikiwin handles your data from the moment you sign up through every withdrawal and game session.

What Data We Collect on habikiwin

Account information and identity verification

When you register with habikiwin, we collect your email address, username, password, full name, and date of birth. We also ask for your country and phone number. This information is required to create your account and verify that you are eligible to use habikiwin.

Before your first withdrawal on habikiwin, we ask for government-issued ID (passport, national ID card, or driver's license) and proof of address (utility bill, bank statement, or official letter). We use these documents to confirm your identity and prevent fraud. After verification, we store a secure encrypted record of your ID and address. We do not share these documents with third parties unless required by law.

Payment and transaction data

habikiwin collects information about every deposit and withdrawal — the date, amount, payment method, and status. When you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet) to fund your account, our payment processor records the transaction. We do not store your full payment card or e-wallet credentials on habikiwin's servers. Payment data is encrypted and held securely by our processor partners.

Your account balance and betting history are stored on habikiwin's encrypted servers. We keep transaction records for regulatory reporting and dispute resolution. These records are retained for a minimum of five years.

Encryption

A security method we use on habikiwin to scramble your data so only authorised systems can read it.

Identity verification

The process where habikiwin confirms you are who you claim to be by reviewing government ID and address proof.

Data processor

A third-party company that habikiwin contracts to handle data (e.g., payment processing or email delivery) on our behalf.

Gameplay and device information

habikiwin logs every game session — what games you play, when you play, how much you bet, and the outcome. This data helps us detect patterns of problem behaviour and comply with regulatory requirements. We also record your device type (Android phone, iPhone, desktop), IP address, and browser version when you access habikiwin. This information is used to detect fraudulent logins and unauthorised access attempts.

If you use the habikiwin Android APK app, we may collect crash reports and performance data to improve stability. On iOS via browser, we collect minimal device data — mainly your IP address for security. Push notification preferences are stored separately; you control whether habikiwin can send you alerts.

How We Use and Share Your Data on habikiwin

Internal use and account management

We at habikiwin use your data to operate your account, process deposits and withdrawals, verify your identity, and communicate with you about your account. Our staff access your data only when needed — for example, to investigate a withdrawn payment or resolve a game dispute. All habikiwin employees sign confidentiality agreements and are trained in data protection.

habikiwin may use aggregated, anonymised data (data with no identifying information) for business analytics and service improvement. For example, we analyse which games are popular in Jakarta, Surabaya, Bandung, or Medan to improve our offering, but this analysis does not include your personal details.

Third-party processors and partners

We share your data with payment processors (the companies that handle DANA, e-wallet, mobile banking, local payment, online payment, and bank transfers), hosting providers (who store habikiwin's servers), email services (to send account confirmations and support replies), and anti-fraud specialists. We have legal contracts with all these partners requiring them to protect your data and use it only for the services they provide to habikiwin.

Our servers may be located outside your jurisdiction — for example, in Singapore or another regional data centre. Your data crosses these borders only to the extent necessary to operate habikiwin. We do not transfer your data to high-risk countries without your consent or legal requirement.

Legal obligations and authorities

habikiwin may disclose your data to law enforcement, tax authorities, or regulatory bodies if legally compelled by a court order or government request. We will inform you of such requests whenever possible, unless the law forbids us to do so. We do not proactively report user data to authorities; we respond only to lawful requests.

At habikiwin, we believe your privacy matters — we encrypt your data, limit access to trusted staff, and never sell your information.

Cookies and tracking on habikiwin

When you visit habikiwin in a web browser, we use cookies and similar tracking files. These store your login session, game preferences, and language settings so you don't need to log in each time. We do not use cookies to track you across other websites. habikiwin uses only essential cookies — no advertising or analytics tracking cookies.

You can disable cookies in your browser settings, but this may prevent habikiwin from working properly. Push notifications on the habikiwin mobile app require your explicit permission and can be disabled in account settings anytime.

Your data rights on habikiwin

You have the right to request a copy of all personal data habikiwin holds about you. Contact our support team, and we will provide your data in a readable format within a standard timeframe. You also have the right to request that we delete your data, though we may retain some information for legal or regulatory reasons (for example, transaction records for five years).

If you believe habikiwin has misused your data or breached this privacy policy, you can file a complaint with us first. If you remain unsatisfied, you may escalate to your local data protection authority.

Data retention and account closure

habikiwin retains your account data for as long as your account exists. When you close your account, we retain transaction records, identity verification documents, and game history for the minimum period required by law — typically five years for anti-money-laundering compliance. Personal data (name, email, phone) may be deleted earlier at your request, except where legal obligations require us to keep it.

Changes to this privacy policy

We at habikiwin may update this privacy policy from time to time to reflect changes in law or our practices. We will notify you of material changes by email or a notice on habikiwin. Your continued use of habikiwin after the change date means you accept the updated policy. If you disagree, you may close your account and request a payout.

Contact us on habikiwin data matters

If you have questions about how habikiwin handles your data, or if you want to request a copy of your personal information, contact our support team through the habikiwin website. Include your account email and a clear description of your request. We aim to respond within a standard business timeframe. Your privacy is important to us, and we're committed to answering any concerns transparently.

habikiwin takes your privacy seriously. We collect only the data necessary to operate your account, process your payments, and comply with law. Your information is encrypted, access-controlled, and never sold. You have the right to know what we hold, request a copy, or ask us to delete it (subject to legal holds). If you have any data privacy concerns, reach out to habikiwin support — we're here to help and clarify our practices in plain language.